SUPPORT
Our team, with you at every step
From setting up to everyday use: how to get help.
How to reach us
Call, WhatsApp or email us; the numbers and address are on the contact page. Telling us the company and which part is giving trouble (a device, attendance or payroll, say) helps us help you sooner.
The Support Center inside the app
Where it is switched on, HR can report a problem in the Support Center inside the app, with a screenshot. Each report gets a number, and its progress can be followed on the same page.
When you start
- Set up around what the company needs
- Attendance devices connected
- Help bringing staff records in
- Training for HR and managers
Support hours
Support 24 hours a day, 7 days a week. A problem is solved within one hour of being reported.
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